Learn Live. Leave with a Plan.
Interactive workshops led by Ty Givens — built for CX leaders who need real frameworks, not more theory.
Attended by CX leaders at 50+ companies · Rated 4.9/5
Register Now
Live sessions — seats are limited.
Coming Soon in 2026
Join the waitlist to get early access and priority registration.
Peak Season Operations Workshop
Prepare, execute, and emerge stronger
A rapid-fire workshop covering volume forecasting, team preparation, surge management, and post-peak recovery. Get your team ready before the rush hits.
Year-End Executive Reporting Workshop
Tell your CX story at year-end
Wrap the year with impact. Walk through how to compile your data, highlight your wins, frame your challenges, and position CX for next year's growth.
AI Ready in 30
Monthly 30-minute AI readiness clarity session
Not sure if your team is ready for AI — or where to even start? Get a clear-eyes assessment, a quick-win roadmap, and one concrete next step you can take this week.
Your Facilitator
Ty Givens — Founder & CEO, CX Collective
25+ years in CX leadership. Worked with 100+ teams from scrappy startups to global enterprises. Ty's workshops are direct, practical, and grounded in real operational experience — not theory.